Fast, Reliable & Made Just for You
At Pinteze, every item is made-to-order. This means when you place an order, we create your product specifically for you—ensuring the highest quality and attention to detail.
We proudly collaborate with artists and manufacturers worldwide, allowing us to offer unique designs at competitive prices. Because of this, delivery times may vary depending on your location and product type.
📦 Order Processing
- All orders are processed after payment is successfully confirmed
- Each item is custom-made before shipping
- Processing time may vary depending on product type and demand
🚛 Shipping Carriers
We work with trusted global and local carriers, including:
- USPS
- FedEx
- DHL
- UPS
- EMS
- Local Postal Services
⏳ Estimated Shipping & Handling Time
Delivery times may vary depending on your location and external factors.
📌 Important Notes:
- During peak seasons such as Valentine’s Day, Mother’s Day, Father’s Day, Independence Day, Halloween, and Christmas, delivery times may be extended by a few days
- Orders to Puerto Rico, Guam, and Hawaii may take an additional 7–10 days compared to mainland U.S.
- Shipping to military regions (APO/FPO/DPO) is currently limited
- International orders may experience delays due to customs processing, which is beyond our control
🌍 International Shipping
We ship worldwide! However:
- Customs clearance may add extra delivery time
- Additional duties or taxes (if applicable) are the responsibility of the customer
📦 Special Shipping Cases
-
Large items (Canvas, Posters):
- Cannot be shipped to PO Box addresses
- May be shipped separately for safety
- Free shipping promotions may not apply
- Some orders may require longer production or delivery times depending on complexity and demand
🔍 Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking link.
Please note:
- It may take 5–7 days for the carrier to scan your package into their system
- If tracking shows no updates initially, your package is still in transit to the carrier
- Tracking updates will appear once the parcel is scanned
👉 If your order is past the estimated delivery time, please contact us—we’re here to help!
⚠️ Incorrect Address Policy
Please ensure your shipping address is correct at checkout.
- We are not responsible for orders delivered to incorrect addresses provided by the customer
- If you request the carrier to redirect or forward your package, we are not liable for any loss, damage, or delays
💙 Our Commitment
Customer satisfaction is our top priority at Pinteze. We are committed to:
- Transparent communication
- Reliable shipping partners
- Supporting you every step of the way
📩 Need Help?
If you have any questions about your order or delivery, feel free to contact us:
Thank you for choosing Pinteze 💖
We appreciate your trust and are excited to deliver something special just for you.